Humanizing AI Is a Trap - NN/G

Artificial intelligence can improve user experiences and solve problems without being human-like. Modern LLMs are naturally humanizing technologies because of their training, but organizations should recognize this trait and avoid emphasizing it through extra design choices. Even practitioners without control over base models can focus on system prompts that reduce sycophancy, evaluation criteria that prioritize accuracy over engagement, and interface decisions that emphasize usefulness over artificial friendship. Teams should create AI as practical tools, focusing on usability and utility rather than artificial personalities.